Beginning June 2024, bulk senders with a user-reported spam rate greater than 0.3% will be ineligible for mitigation.
- Bulk senders remain ineligible for mitigation while user-reported spam rate is greater than 0.3%.
- Bulk senders will be eligible for mitigation when their spam rates remain below 0.3% for 7 consecutive days.
Sender Contact Form (Mitigation)
What it is:
Imagine a way to appeal to Google if your emails are landing in spam or getting blocked. This process allows you to provide Google with more information about your emails and contact details. The hope is that this helps them improve their spam filtering and potentially whitelist your emails.
Why do it?
Every attempt helps. While unlikely to get a direct response, Google claims they review all submissions. In some cases, this might improve your inbox placement. This submission essentially creates an internal ticket within Google's system for review by relevant personnel.
Keep in mind:
- Slow process: Google warns it could take weeks to see improvement, even if they decide it's warranted. There's also no way to speed up the review.
- No status updates: You won't receive any confirmation on whether your submission helped. The only way to know is to monitor your inbox placement and delivery rates over time.
- Not a magic bullet: This process can't fix fundamental sending issues. Broken authentication, failing DKIM/DMARC, sending unwanted emails, or low engagement will still lead to delivery problems. Google won't help if your email practices are simply bad.
Benefits:
Despite the limitations, this process has been known to improve deliverability for some senders. Therefore, it's recommended (for you or your email deliverability specialist) to submit a sample email to Google whenever you're troubleshooting Gmail delivery issues.
How to submit the Sender Contact Form?
After Filling the form and the next step follows as:
You need to give short and detailed description about your issue that you've currently facing and paste the show original header infromation.